Eurobike Sample Request

Terms

The Veer Guarantee: 100% satisfaction

If you or the customer are not satisfied with the product for any reason, will work to make it right through support, replacement, or refund

(Due to the variable nature of cycling, we do not make specific guarantees for longevity. In general you should expect 2X-5X the longevity of a chain in similar conditions. If the product doesn’t meet customer requirements, the longevity seems unexpectedly low, or there is an unexpected belt failure before it is worn, please contact us as soon as possible so we can find the right solution for you)

Orders may be placed through:

• our web shop with custom discount code
• email to hello@veercycle.com
• phone

Payment Method:

Any accepted on veercycle.com, including major credit cards, debit cards, Paypal, and wire transfer (contact us for wire transfer)

Payment must be received before shipment

Ships from: Netherlands (Sometimes may ship from USA for unique orders.

We may provide refund for customs taxes if this is necessary)

Shipping Charges/Fees: Added at checkout or on invoice payment

Free with some promotions or orders of >$1000

General pricing €10-€20, subject to changes

Lead Time: 2 business days from order to delivery, 5 business days for special orders or fulfillment from USA

Payment must be received before shipment

Damaged Goods: We fulfill replacement within 2 business days, free of charge (at our discretion)

Please contact us so we can assess what may have caused the damage

Buyer is responsible for damage caused by negligent installation or failure to follow installation instructions

Defective Goods: We fulfill replacement or refund within 2 business days, free of charge (at our discretion)

Please contact us immediately. We require return of defective goods in order to analyze the cause

Returns: If the product does not meet the Veer 100% Satisfaction Guarantee, we accept returns for a replacement or full refund Returns should be generally be completed within 30 days of receipt of goods, except in cases of defect or premature failure (some markets may allow for greater period before returns)

Buyer pays return shipping, except in cases of damage, defect, or premature failure